Nissan QashQai Forums

Brownie, I thought you had the right to become a Customer Car (possibly the get out here is if available) when your car is being Serviced and when it is Major like yours I think the Dealer should pull something out of the Bag for you, perhaps a Hire Car or a Salesman’s Car
There is a Nissan Customer Service Policy that States „Free Customer Car“ and just as an example have you followed these points - see attached.
What I would do is speak to the General Mgr. and then get on the Blower and confirm by email the problem to NCS if not already done. Just as an example I spoke to NCS Germany last week on a Technical enquiry, I confirmed it by email and I have a Case No. and return email and it is in „Black & White“ - Good Luck Dave

I will try that thanks.
The dealer have 6 cars but they are all booked out for the next 3 weeks

I have contacted Nissan and got a case number and waiting for them to get back to me re courtesy car,fingers crossed

Brownie, good to hear things are moving along, you might well have to Keep on their Backs by phoning NCS as they are basically desk call centre People - Dave

The lady at the bottom of our street will love that one Dave......she works there.

Think she does wages...

Free car in my dealer's case doesn't include insurance which is £10 a day.

Good news I have hire car coming in the morning,all sorted in a few hours,good service tbh

New engine being fitted by Nissan under warranty

I have an almost 3 year old Nissan Juke with the 1.2 DIG-T 115 engine. After 2 years and 59.000 miles it started to use oil and my Nissan Dealer in Denmark used almost 1 year to top with oil each time it said "Oil Lo" and told me that 0,9 litre per 620 miles is very ok

Now, 1 year after the confirmed that my engine has a problem and it will be replaced under warranty.