Solid orange engine malfunction light

[Bullyboy]

Thanks again I'll ask them to check it out. Told my wife and she couldn't believe original offer of looking at car was 17 days from asking !

Cheers

[Bullyboy]

Good start arrive at dealer 7.45 am. Service dept in attendance but won't let me drop off keys until 8.00am. And the Nissan experience just keeps getting worse

[Bullyboy]

Phoned at 11.30 told it needs a new oxygen sensor which is up to a 3 week wait !
They 'think' that's a knock on of causing the start/stop to fail as well.
I know these things happen but not happy really. Gonna look at options to trade for another car. No finance so I own it. Sad as it's a good car when it works. Customer service a long way from the mark

[Hound]

My original dealer was decent for service etc but it was a 90-mile round trip, so I changed for one more local. On June 12th I tried to get the car booked in for its first major service and some recalls, plus fixes like roof rail ends and dodgy screen washers - date they've given me is July 12th... a whole month, because they can't give me a courtesy car until then! And I bet when I get there there'll be no sensor, wheel arch inner, roof rail caps etc etc. It was much the same when I had a battery issue but I circumvented them and used the RAC.

[Bullyboy]

Sorry to hear hound. Picked it up tonight. Reset the fault orange light off but with 1/4 mile the stop start malfunction back. Dealer said it's safe to drive. Will get me booked in as soon as they can but be prepared for 3 weeks wait.

I asked when it arrived will I be booked in quick and they said yes.

Sadly starting my search for a replacement this weekend on the net. I can't get it out of my head thAt the 2problems I have had have resulted in poor customer service both times. I have a young family and a busy life just don't need the hassle. I'll keep you posted.

Only bright side is I won't drive the qq now and it will force me to run Round in my ST 200 - not a bad problem to have - as long as I don't have to ferry the kids mates round the net couple of weeks !

[Bullyboy]

Phone call out of the blue a sensor 'has been discovered' being fitted next Thursday.
Some faith restored. However I mentioned again about drop of that I would like arrive 15 mins or so before they open. Nothing they can do even if staff in so will have to wIt until 8 am !

[Bullyboy]

Sensor fitted Thursday. Used it Thursday and a lot today. No issues. Looks like job done.

Car going in the next 4-8 weeks let's hope oxygen sensor sorted now.