Rear driver side door

Bodywork & Interior problems
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Howlsatthemoon
Posts: 15
Joined: Sun Aug 20, 2023 3:44 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Howlsatthemoon »

Hi Folks

Wife informed me that rear driver side door will not open from inside. I checked to see if child lock was on but it wasn't.

Just wondering if anyone has had this problem and what was their solution?

Thanks.

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MikeGC
Posts: 1881
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

It’s likely to be a broken connection inside the door.
As a total mechanical/DIY numpty I would be looking for a reputable, recommended local garage to get to the bottom of the problem
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
icesteelman
Posts: 59
Joined: Tue May 16, 2017 9:25 am
Location: North Derbyshire, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by icesteelman »

Just yesterday the front passenger door on our 2020 N-Connecta failed and cannot be opened from inside = very annoying as I now have to keep going around and opening the door for the "boss". Fortunately I have an extended warranty and so I am hopeful of Nissan repairing this without charge. I have it booked in on Monday for them to investigate as they always seem to say so we will see what happens :)
2020 Gunmetal Grey N-Connecta Dig-T 1.3 140 manual, Glass Roof
2017 Ink Blue N-Connecta 1.6 dCi Manual 4WD with Comfort and Heat Packs
Howlsatthemoon
Posts: 15
Joined: Sun Aug 20, 2023 3:44 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Howlsatthemoon »

How easy is it to replace cable? Have watched videos on youtube about removing door card but can't seem to find anything about replacing/repairing cable.
Squashy2
Posts: 315
Joined: Mon May 03, 2021 4:40 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Squashy2 »

Faulty/failing door lock actuator guy's.
2018 Acenta 1.2 DIG-T in Gunmetal grey.
Uniroyal Rain expert 5
Bonnet lifting struts

Previous QQ 2007 1.6 petrol Acenta (102K miles)
Howlsatthemoon
Posts: 15
Joined: Sun Aug 20, 2023 3:44 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Howlsatthemoon »

Squashy2 wrote: Sat Dec 09, 2023 9:11 pm Faulty/failing door lock actuator guy's.
Door works perfect with external handle and locks/unlocks with key fob. What makes you think it is a faulty/failing actuator?
Squashy2
Posts: 315
Joined: Mon May 03, 2021 4:40 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Squashy2 »

Howlsatthemoon wrote: Sat Dec 09, 2023 10:55 pm
Squashy2 wrote: Sat Dec 09, 2023 9:11 pm Faulty/failing door lock actuator guy's.

Door works perfect with external handle and locks/unlocks with key fob. What makes you think it is a faulty/failing actuator?
First hand experience. I've had three replaced, luckily all under warranty.
2018 Acenta 1.2 DIG-T in Gunmetal grey.
Uniroyal Rain expert 5
Bonnet lifting struts

Previous QQ 2007 1.6 petrol Acenta (102K miles)
icesteelman
Posts: 59
Joined: Tue May 16, 2017 9:25 am
Location: North Derbyshire, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by icesteelman »

Nissan Chesterfield have just confirmed that its the door lock actuator thats failed on my front passenger door. Will be replaced tomorrow once authorised by WarrantyWise.
2020 Gunmetal Grey N-Connecta Dig-T 1.3 140 manual, Glass Roof
2017 Ink Blue N-Connecta 1.6 dCi Manual 4WD with Comfort and Heat Packs
icesteelman
Posts: 59
Joined: Tue May 16, 2017 9:25 am
Location: North Derbyshire, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by icesteelman »

Actuator cable replaced and door fixed. Warranty covered the full invoice for £240+ so all good for now. Most of that bill was for labour :shock: .

Hope the OP gets his rear door fixed.
2020 Gunmetal Grey N-Connecta Dig-T 1.3 140 manual, Glass Roof
2017 Ink Blue N-Connecta 1.6 dCi Manual 4WD with Comfort and Heat Packs
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