Alarm activates when opening passenger door for 20 seconds

Non-Technical Nissan QashQai chat. Mk2, Mk3
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dalepritchard81
Posts: 2
Joined: Sun Jul 19, 2020 1:12 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by dalepritchard81 »

Hi,
I have recently brought a 2017 N-Connecta Nissan Qashqai and have noticed that if I unlock my Qashqai and only open the passenger door and do nothing else for around 20 seconds, the car tries to auto lock which then 10 seconds later subsequently sets off the car alarm.
Although this scenario will be rare, it is rather annoying if you are showing the car to somebody from the passenger side without opening any other doors.

Has anybody come across this scenario before and if so, how do you get round it, or even bette, disable it?

Many thanks
Dale Pritchard

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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum.

It sounds like the system isn't recognising the door opening and thus activating the autolock.

Is the courtesy light coming on when you open that door?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Note that the autolock should engage after 2 minutes not 20 seconds:

If the vehicle is unlocked and no doors are opened for 2 minutes the doors will automatically be locked.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Sandgrounder
Posts: 700
Joined: Sun May 03, 2015 10:15 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Sandgrounder »

Just a thought - is anyone pressing the keyless entry button on the door handle when opening the door? My father, and other passengers, would use the handle to open the door and inadvertently press the keyless entry button at the same time. That was turning into a source of frustration with doors locking and alarms activating - until I turned off the keyless entry! I’m sure the car auto locks after approximately 30 seconds if no doors are opened? 🤔🤷🏻‍♂️
Now: 1.3 Tekna DIG-T 158 MHEV J12 ~ LED Front Fog Lights ~ Ceramic Grey with Pearl Black Roof/Grey Interior
Before: 1.2 N-Connecta DIG-T 115 J11B ~ Heat Pack ~ LED Pack ~ Vivid Blue (Sep 17-Oct 21)
Previously: 1.2 N-Tec DIG-T 115 J11A ~ Blade Silver (Nov 14-Sep 17)
dalepritchard81
Posts: 2
Joined: Sun Jul 19, 2020 1:12 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by dalepritchard81 »

Hi Everyone,
It's happening when I use the keyless entry through the passenger door side and open no other doors.
The courtesy light is coming on and have noticed the auto lock/alarm are now activating when sitting in the passenger seat and closing the passenger door.
I just want to ascertain if this is supposed to happen on Qashqai's or if I need to arrange to take this in to my local Nissan dealer to get looked at?
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

I don't remember it happening when I had mine - but obviously can't now test it. Hopefully someone here can test theirs and let you know.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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