Qashqai J10 stereo Bluetooth disabled

ICE, Equipment, Options
Post Reply
KeithB
Posts: 4
Joined: Sun Dec 01, 2019 6:29 pm
Qashqai Model: Mk.1 Qashqai Facelift - J10b (2010–2013)

Post by KeithB »

Hi everyone,

Absolutely desperate for options. About 2 weeks ago my stereo was working fine, then randomly one day my phone wasn't connected as normal. After stopping at looking at the stereo all of the pairing options are disabled or "greyed out". I can turn Bluetooth off and on but doesn't change anything.
On my phone (or any device), Nissan Connect doesn't come up so I can't discover it either.
I have tried doing factory reset, and even removed the fuse for 5 mins to perform a hard reset. Nothing seems to enable Bluetooth. The Amp seems to be working fine as is the Sub and Radio etc works fine, just no options for pairing my phone again.
Seems really odd how it just stopped and really don't want to take back to Nissan and pay £xxx for a new head unit.
Any advice gladly received

16370026494264252129631817896032.jpg

KeithB
Posts: 4
Joined: Sun Dec 01, 2019 6:29 pm
Qashqai Model: Mk.1 Qashqai Facelift - J10b (2010–2013)

Post by KeithB »

I'd really like to bump this post. There is still no update or way forward 3 months on. All bluetooth options are still greyed out as per picture even though bluetooth is meant to be enabled :(
User avatar
gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Someone else has just reported the issue - no solutions found.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Post Reply