Tailgate struts

Bodywork & Interior problems
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Deleted User 10757

Post by Deleted User 10757 »

On Saturday , when the weather was cold and windy , I had my tailgate open for about an hour as I was clearing a garage.

I closed the tailgate and it dropped like a stone.
Now there is no assistance what so ever

Strange how suddenly that one or both struts have failed.

A call to the dealer is due

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lapalmeraie
Posts: 386
Joined: Tue Mar 28, 2017 5:11 am
Location: Belgium
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
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Post by lapalmeraie »

wow :o
Qashqai J11b 2020 N-TEC - 1.3 DIG-T 140PS
Qashqai J11a Connect Edition 1.6 DIG-T 163PS
Deleted User 10757

Post by Deleted User 10757 »

Replaced yesterday - took an hour !!!

What a fuss over a 5 minute job
Although the parts are covered by the manufacturers warranty , the dealer does not have the authority to replace them without consent.
So I had to wait for the cogs to turn between the manufacturer warranty dept and the dealer.

Not great
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

I was advised the same applies to wheels.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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