Qashqai 2019 1.3 engine problem after thermostat replacement

Forum for Engine, Exhaust, Drivetrain, ECU
Post Reply
Mal82
Posts: 7
Joined: Sat Aug 12, 2023 10:34 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mal82 »

Hi folks,
A bit further on but still a long way off from getting car back.
Nissan have agreed to cover 100% of costs of new engine.
Going to be off the road for at least another 6-8 weeks as some parts on back order as same engine not available but the updated version.
Just received a courtesy car from Nissan UK as dealer didn’t have any available.

If any of you have legal protection added with your insurance doesn’t need to be car but also can be house insurance well that’s the way to go.

I contacted them and gave me advice on what to say / request in emails but basically under consumer rights act 2015 is where you are protected if out of warranty.

millerman
Posts: 16
Joined: Thu Aug 31, 2023 4:09 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by millerman »

hi mal82 have messaged you
corne
Posts: 5
Joined: Thu Aug 31, 2023 8:51 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by corne »

Glad to hear they will cover 100% of the cost @mal82, when u get the car back could u check if the new engine does have the updated thermostat and let us know :)
Fujikun
Posts: 119
Joined: Wed Jun 09, 2021 2:48 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Fujikun »

I wonder what happens to all the old stock thermostats, do they scrap them all or still sell them from stock? I mean if I went to buy one tomorrow how would I know if I was getting an upgraded one or an old stock item?
rickyboy3000
Posts: 1
Joined: Mon Sep 18, 2023 12:50 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by rickyboy3000 »

Hi all, just found this forum and post... We have had the same issue on a 2019 Qashqai (44000 miles). The thermostatic housing has completely separated at the glued joint and lost all of the coolant. We didn't get any warning lights but the temp gauge hit the red and the car went into limp mode. RAC have just replaced it this morning using a Nissan original part. I'm now worried the engine is damaged after reading about Mal82's experience. I've mesaaged the RAC mechanic to bring the faulty part back just in case we need to make a claim.
200GRANGEHILL
Posts: 4
Joined: Fri Aug 25, 2023 10:59 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by 200GRANGEHILL »

Finally managed to get the Qashqai into the local dealership after a 4 week wait for an appointment and was told that they already had 2 on site with exactly the same issue. Can't believe that this is not a bigger problem than those who have posted on here. Waiting for the outcome of their inspection but not given too much hope of a positive response from Nissan in the dealership's opinion. Would appreciate any feedback from anyone who has had a response, positive or negative.
millerman
Posts: 16
Joined: Thu Aug 31, 2023 4:09 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by millerman »

hi all negative at the moment, they want £700 do do more diagnostics to find out what damage its caused

oh but in there words we have tracked the leak to the thermostat housing , you dont say :)

photo of broken housing.jpeg

Daveywoo
Posts: 2
Joined: Thu Oct 05, 2023 10:31 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Daveywoo »

This just happened to my wifes car last week
Ireland based and Nissan have offered to cover half of the base engine cost.

I am intrigued to see Nissan UK have covered full cost.

Did other people on here get this too? Full Cost of engine covered not 50%
Pandjh
Posts: 786
Joined: Sat Feb 04, 2017 11:34 am
Location: South-East England
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Pandjh »

Am wondering if there is any prior indication that its about to let go, or its fine one moment then not the next?
2019 1.3 DiG-T 160 Tekna, black (J11b)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)
Daveywoo
Posts: 2
Joined: Thu Oct 05, 2023 10:31 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Daveywoo »

Pandjh wrote: Fri Oct 06, 2023 6:45 pm Am wondering if there is any prior indication that its about to let go, or its fine one moment then not the next?
Nothing on my one to note, Wife did mention that the AC went a bit haywire but again think that was too late at that point.
Post Reply