Remote activated tailgate stopped working

Bodywork & Interior problems
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Harranold
Posts: 9
Joined: Wed May 05, 2021 1:02 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Harranold »

I have a 6 month old Qashqai epower and the power tailgate has stopped working when pushing the button on the dash or the key fob or using my foot ie remotely…. it will open using the button on the tailgate. Have tried both remotes and the “ on” position in settings has been selected ,it was working but suddenly stopped for no apparent reason. Any idea’s please before I have to take it to the dealer.

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MikeGC
Posts: 1882
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

Welcome to the forum.
I haven’t experienced this with mine (yet !), so can’t offer any advice
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
hootintootin
Posts: 346
Joined: Sat Nov 06, 2021 7:20 pm
Location: UK
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by hootintootin »

Not heard of the issue before.

Trip to dealer and feedback to us please.
QQ Tekna AWD Xtronic ordered Aug 2021and arrived Dec 2021
Harranold
Posts: 9
Joined: Wed May 05, 2021 1:02 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Harranold »

Up date !!!!! tailgate will close using ALL methods but will only rise when pressing button above no. plate. Rang dealer and they had no idea so will have to visit asap.
Harranold
Posts: 9
Joined: Wed May 05, 2021 1:02 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Harranold »

Problem solved , no thanks to the dealer or the manual, pressed and held both buttons ( on tailgate) for a few seconds it it appears to have reset it back to normal.
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