Key system fault and steering wheel image

ICE, Equipment, Options
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum.

Would others please note that this query has also been posted at viewtopic.php?p=92927#p92927
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)

Macca9495
Posts: 1
Joined: Mon Jun 06, 2022 3:55 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Macca9495 »

Hi All,

this has just happened to my Qashqai this weekend and has been in with a Nissan Dealer today to diagnose the issue, they have contacted me to say that the electronic steering lock is broken and needs to be replaced, £250 all in including the initial diagnostics. Should be ready by Wednesday this week so can report back as to whether or not the issue is resolved.

cheers
User avatar
gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Sputnix
Posts: 1
Joined: Fri Jul 15, 2022 7:32 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Sputnix »

Macca9495 wrote: Mon Jun 06, 2022 3:59 pm Hi All,

this has just happened to my Qashqai this weekend and has been in with a Nissan Dealer today to diagnose the issue, they have contacted me to say that the electronic steering lock is broken and needs to be replaced, £250 all in including the initial diagnostics. Should be ready by Wednesday this week so can report back as to whether or not the issue is resolved.

cheers
How did this go for you ?

This has happened to mine this week. Monday I broke down, the steering wheel and push button on the screen. Couldn't get it going at all so the AA came out. Took him a good 10-15 minutes of bashing about and disconnecting the battery terminal to get the car going. I took it to Nissan who had it and said the Steering Lock Module needed to be replaced. £99 diagnostic fee and £241 later I got the car back yesterday.

Out in it today the same thing happened 3 times. 1st 2 times the car started itself after about 20 seconds, the 3rd time it was like Monday all over again. Someone came out and got a tool to unlock the battery terminal, waited 30 seconds, reconnected it and the car started again.

I rang Nissan not happy and wanting them to get it seen to again after I had spent almost £350 to see the problem rear it's head after 1 day. So they are having it back in on Tuesday again.
User avatar
gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum.

My experience of Nissan dealers was not the best either.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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