Help, support and a shoulder to cry on!
Posted: Wed Jul 04, 2018 3:34 pm
Hello everyone, and thanks for allowing me to register on the forum.
I've had my Qashqai for just over a year now. I bought it second hand from a reputable dealer as a 2014 Acenta Premium with 30k miles on the clock.
In terms of the car itself and what you get for your money, I can't fault it. It has great styling, is comfortable and has some great toys to play with, including our favourite, the full length sunshine roof!
However, the beginning of this year saw the start of my nightmare which i'm still living to this day.
It started with the stop start malfunction in which my local dealer informed me was the battery. So £130 later for a new battery and it still had the same problem. Funnily enough it went in for a service and the issue seemed to go away! Did they do a reset or something??
On to the next problem, Aircon.... It just stopped working. A regas said Nissan because of the new eco-friendly gas they use nowadays. My suspicions were aroused. True enough, there was a leak in the compressor caused (so they say!) by a stone coming through the fine grille! That will be £600 please!!!!!!
Issue number 3, horrible noises from the engine and road noise which made this 4x2 sound like a 60's Landrover!
Again, they confirmed something is wrong but it's going to be £140 just to diagnose the problem.
To this point I am just fed up. This What Car of the year award winning vehicle has given me nothing but grief and expense.
I've logged a complaint with Nissan HQ and a case manager will be contacting me soon, but can anyone offer me some advice and support on what I should do address these issues with as little expense on my part as possible?
Thanking you in advance.
Regards
David
(A person who desperately wants to love his Qashqai again!)
I've had my Qashqai for just over a year now. I bought it second hand from a reputable dealer as a 2014 Acenta Premium with 30k miles on the clock.
In terms of the car itself and what you get for your money, I can't fault it. It has great styling, is comfortable and has some great toys to play with, including our favourite, the full length sunshine roof!
However, the beginning of this year saw the start of my nightmare which i'm still living to this day.
It started with the stop start malfunction in which my local dealer informed me was the battery. So £130 later for a new battery and it still had the same problem. Funnily enough it went in for a service and the issue seemed to go away! Did they do a reset or something??
On to the next problem, Aircon.... It just stopped working. A regas said Nissan because of the new eco-friendly gas they use nowadays. My suspicions were aroused. True enough, there was a leak in the compressor caused (so they say!) by a stone coming through the fine grille! That will be £600 please!!!!!!
Issue number 3, horrible noises from the engine and road noise which made this 4x2 sound like a 60's Landrover!
Again, they confirmed something is wrong but it's going to be £140 just to diagnose the problem.
To this point I am just fed up. This What Car of the year award winning vehicle has given me nothing but grief and expense.
I've logged a complaint with Nissan HQ and a case manager will be contacting me soon, but can anyone offer me some advice and support on what I should do address these issues with as little expense on my part as possible?
Thanking you in advance.
Regards
David
(A person who desperately wants to love his Qashqai again!)