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remove object from screen - alert message

Posted: Fri Aug 17, 2018 1:43 pm
by Mari9591
Husband cleaned the touchscreen with small amount of product - not wet and it doesnt work. what do i do. This has disabled my sat nav/phone use of touchscreen.

Re: remove object from screen - alert message

Posted: Fri Aug 17, 2018 2:07 pm
by gvmdaddy
What exactly did you use?

Re: remove object from screen - alert message

Posted: Fri Aug 17, 2018 2:10 pm
by Mari9591
windowlene or similar he said just a small amount on a magic cloth..

Re: remove object from screen - alert message

Posted: Fri Aug 17, 2018 4:12 pm
by DaveBerlin
Mari, I think you should ban the Windolene and read this, do not forget the Screen is Flexible not glass. What I use is a Microfibre Cloth and a “SPECTRAL” Spray Foam Cleaner on the cloth used for PC / Laptop / Plasma / LCD Screens etc - Dave ;)

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https://www.getcleanam.com/blogs/instru ... uch-screen

Re: remove object from screen - alert message

Posted: Fri Aug 17, 2018 4:58 pm
by Mari9591
Hi dave
Thank you
I wouldnt have used that but unfortauntaly hubby is not a techie and thought he was doing good!
Hoping for a how to 'mend the problem' response from the forum before I contact Nissan!!

Re: remove object from screen - alert message

Posted: Fri Aug 17, 2018 6:46 pm
by switchback
I think it's going to be a pelican job...............................large bill.

Re: remove object from screen - alert message

Posted: Fri Aug 17, 2018 7:00 pm
by DaveBerlin
Mari, you might be able to call it a fault but I doubt it will work with the Dealer. FYI we had our Connect System replaced under Guarantee last year and the said price was €4500 Whoops ! - Dave :)