Cracked Windscreen Again!!!

Non-Technical Nissan QashQai chat. Mk2
Post Reply
User avatar
Daewar
Posts: 853
Joined: Wed May 25, 2016 6:58 pm

Cracked Windscreen Again!!!

Post by Daewar » Fri Nov 09, 2018 6:54 pm

Just blowing off a bit of steam.
I only had my windscreen replaced a few months ago because a stone hit it after the road surface was sprayed with bitumen, stone chippings threw on top & road vehicles expected to compact it down over the following weeks. The cost was £90 through my car insurance.

Well, its happened again just yesterday, the same scenario with the bitumen/stone chipping road repair. I'm making a claim this time against Lincolnshire County Council for not sweeping the roads of chippings as it was carried out over a month ago and there is gravel all over the sides and road surface. I'm sick of it & will be another £90 lighter in the pocket as the damage is close to the edge of the screen and is unrepairable.

Does anyone have any advice in the best way to make the complaint, they have already e-mailed the claim form. I have taken pictures of the road and the gravel filling the ruts in the side of the road

What are windscreens made from these days, because whatever it is it's not good enough?

20181109_185740.jpg

20181109_123831.jpg

20181109_123642.jpg

J11A 2016 1.6 dci Tekna, AWD.


DaveBerlin
Posts: 4900
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Cracked Windscreen Again!!!

Post by DaveBerlin » Fri Nov 09, 2018 7:59 pm

Daewar, I can imagine the frustration of having the same problem happen twice. Can a Motoring Association help out RAC / AA or at least advise you. Here is a comment from Nissan on Windscreens and a sort video on the manufacture which could be of interest to you - Best of Luck Dave 😉

https://europe.nissannews.com/en-GB/rel ... -426212155

A327ABCC-6277-4D61-A850-A16A8D1F433C.jpeg

2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


branko555
Posts: 5
Joined: Thu Nov 08, 2018 10:42 pm
Qashqai Model: Mk.1 Qashqai Facelift - J10b (2010–2013)

Re: Cracked Windscreen Again!!!

Post by branko555 » Sat Nov 10, 2018 6:03 pm

Daewar i'm sorry i'm writing here but i got question my windscreen is cracked as well i've talk with claim team of my insurance company and been told that i'll get a call withing 24 hrs but still nothing. So the question is what time roughly it takes for the insurance to process you claim and book you an appointment.
Thanks in advance.


Terry64
Posts: 98
Joined: Sun Mar 04, 2018 3:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Cracked Windscreen Again!!!

Post by Terry64 » Sun Nov 11, 2018 8:44 pm

Daewar wrote:
Fri Nov 09, 2018 6:54 pm
Just blowing off a bit of steam.
I only had my windscreen replaced a few months ago because a stone hit it after the road surface was sprayed with bitumen, stone chippings threw on top & road vehicles expected to compact it down over the following weeks. The cost was £90 through my car insurance.

Well, its happened again just yesterday, the same scenario with the bitumen/stone chipping road repair. I'm making a claim this time against Lincolnshire County Council for not sweeping the roads of chippings as it was carried out over a month ago and there is gravel all over the sides and road surface. I'm sick of it & will be another £90 lighter in the pocket as the damage is close to the edge of the screen and is unrepairable.

Does anyone have any advice in the best way to make the complaint, they have already e-mailed the claim form. I have taken pictures of the road and the gravel filling the ruts in the side of the road

What are windscreens made from these days, because whatever it is it's not good enough?

20181109_185740.jpg20181109_123831.jpg20181109_123642.jpg
It is ridiculous how they leave the roads after so called resurface but its not down to the screen it is down to some thing hitting the window, the problem you have is proving what hit the window to cause the damage.
Yes the road is littered with there stone but was it one of them that hit the window this is what they will go on but in your favour they have to prove it was not one of there stones.
In your defence you simply say you actually seen it hit and yes it was one of the same stones lying around the road.

They have just done some roads near me when I say just I mean several weeks ago but they have not repainted the markings on the speed humps, so they lay pitch black coating over road surface and then do not mark the humps horrendous in the dark.

Just do not let them wear you down they may keep sending you letters asking for more info ect it is a common tactic.

Good luck hope you win the claim and get a pay back
Qashqai ACENTA K9K TYPE 1.5 DIESEL ENGINE, INK BLUE, Chrome Mirror caps, Tailgate Boot Chrome Lower Trim,Front Lip Finisher, Chrome,Door Sills Strips, Chrome


User avatar
Daewar
Posts: 853
Joined: Wed May 25, 2016 6:58 pm

Re: Cracked Windscreen Again!!!

Post by Daewar » Mon Nov 12, 2018 12:43 pm

My insurance company (https://www.lv.com/)automatically put me through to Autoglass and I had an appointment booked within 30 mins. As the car has a camera & other sensors in the windscreen I have to wait until 23rd November for fitment and calibration at a centre that takes 1 hour to get to, if I did not need calibration it would have been replaced after a couple of days at my home or work address. The £90 excess I had to pay in advance.
branko555 wrote:
Sat Nov 10, 2018 6:03 pm
Daewar i'm sorry i'm writing here but i got question my windscreen is cracked as well i've talk with claim team of my insurance company and been told that i'll get a call withing 24 hrs but still nothing. So the question is what time roughly it takes for the insurance to process you claim and book you an appointment.
Thanks in advance.
J11A 2016 1.6 dci Tekna, AWD.


Post Reply

Return to “Main QashQai Discussion”