Radio / Volume Fault

Non-Technical Nissan QashQai chat. Mk2
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RyanBerry95
Posts: 2
Joined: Fri May 17, 2019 4:29 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Radio / Volume Fault

Post by RyanBerry95 » Fri May 17, 2019 4:33 pm

Hi All

I’ve been speaking with my local dealer since November now due to the volume on our radio seems to have a mind of its own... they’ve done updates and replaced the radio but fault still occurs. They’ve told me they’re now waiting on a new fix in mid June and apparently most customers with 17 plate onwards are effected? Mine is a 67 plate... does anyone else have this problem ? As feel they’re trying to fob me off as been trying to reject the car!


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calnorth
Posts: 230
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Radio / Volume Fault

Post by calnorth » Sun May 19, 2019 8:34 am

Interesting...I have a 67 plate also. No volume problem...yet.

Is this just a complete radio (AM/FM/DAB) problem? Are USB and Phone functions affected also?

Did the dealer change the complete ICE (Connect) dash unit. I don't think they can change parts of it...like radio/bluetooth etc

Colin
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta


RyanBerry95
Posts: 2
Joined: Fri May 17, 2019 4:29 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Radio / Volume Fault

Post by RyanBerry95 » Mon May 20, 2019 10:08 pm

Hi, yes DAB fault just had an email from Nissan directly after complaining they’ve said it’s a known fault across the range and looking for a fix in June.... but this has been going on now for months !!


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