J11 2014 Vehicle Information display has gone to white screen

ICE, Equipment, Options
Oswaldik
Posts: 5
Joined: Thu Dec 15, 2022 1:53 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Oswaldik »

I had the same problem this morning (-2°C) I disconnected the batteries and everything works so far. I hope it won't happen again

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Osman Senyurt
Posts: 3
Joined: Fri Feb 10, 2023 12:53 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Osman Senyurt »

Hi, the same problem has happened several times on my 2014 Qashqai. It's usually cold in the morning. (Example 0 - 2℃) But I haven't been able to solve the problem yet. +Again, in cold weather, the front passenger window goes down, but does not go up. Neither from its own panel nor from the driver's panel.
Lchloer
Posts: 1
Joined: Mon Mar 06, 2023 6:04 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Lchloer »

I am having the exact same issue with a 2014 and it’s definitely happens when it’s cold. Anybody found a solution yet?
andy2019
Posts: 2212
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

Lchloer wrote: Mon Mar 06, 2023 6:11 am I am having the exact same issue with a 2014 and it’s definitely happens when it’s cold. Anybody found a solution yet?
you tried the batt off for 30mins yet
crazydave
Posts: 2
Joined: Thu Sep 05, 2024 5:42 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by crazydave »

Hi, I have been having this issue for several years and have been unable to find a solution (neither has the dealer). I changed the battery and it fixed it for a couple of week then started happening again. When the weather gets cold it happens regularly, in fact during the Winter months every morning the screen goes white.

Did anyone find a suitable solution?

I just have a feeling that if I pay for a new screen the issue will re-appear.
Cosmyc
Posts: 22
Joined: Thu Aug 08, 2024 7:08 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Cosmyc »

Design defect on cold weather maybe? I wonder if that's solder contraction on display board or 12V battery that gets weak at cold weather and when starting the display (opening the door before starting up the engine) due to insufficient voltage gets stuck on a glitched state.
crazydave
Posts: 2
Joined: Thu Sep 05, 2024 5:42 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by crazydave »

Hi, have there been any further developments regarding this issue, or is it still considered to be a battery issue?
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