Rear light unit fogging - Warranty?

ICE, Equipment, Options
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Craggsy
Posts: 1
Joined: Mon Dec 02, 2019 11:58 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Rear light unit fogging - Warranty?

Post by Craggsy » Mon Dec 02, 2019 12:04 pm

Hi everyone

I have a 69 plate Qashqai and they are a lovely vehicle.

However, I have noticed extensive fogging in the offside rear light unit (see images)

I visited my Nissan Dealership to see what could be done under warranty and they gave me a copy of the attached "Customer Brief" claiming that this is normal and not covered under warranty. This doesn't feel right to me, should they at least investigate the issue as I thought these were sealed units?

thanks for reading

Nissan.pdf
(32.98 KiB) Downloaded 10 times

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IMG_1872.JPG

IMG_1871.JPG



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calnorth
Posts: 670
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Rear light unit fogging - Warranty?

Post by calnorth » Mon Dec 02, 2019 12:08 pm

Most of us don't suffer this problem with any car but many of us suffer from dumb dealers. Thats a warranty issue unless its been damaged somehow?
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta


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gloucester
Posts: 1834
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Rear light unit fogging - Warranty?

Post by gloucester » Mon Dec 02, 2019 6:24 pm

Clearly they get so many complaints they have to have a Customer Service Information Bulletin! :)
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07


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